Store policy

1. location

We're currently only based in Torino, Italy, but you can find our cookies in many shops. However, we don't control the prices at these shops, as they purchase our cookies from us and then resell them at a higher price.

2. Cookie name

We change the product name to attach it to a real name of something; by law, too, we have to say the product name and the official cookie box.+

Booster box = box of 10 cookies

Movie box = box of 15 cookies

Family box = box of 25 cookies

American cookie= 3 cookies but 4x bigger

Moon Cookies Birthday Policy

3. Moon Cookies Birthday Policy

At Moon Cookies, we are here to make this birthday celebration a little more sweet. Please go through the following details to have a problem-free ordering process.

Birthday Orders (50–120 Cookies)

Order Range: Party orders for birthdays must include a minimum of 50 cookies and cannot exceed 120 cookies.
Quality and Freshness: Our cookies are baked fresh using high-quality ingredients to ensure they’re soft, delicious, and enjoyable for everyone.

Order Placement

Deadline: Place your order at least 4 weeks before your birthday. This ensures we have enough time to plan and prepare your cookies to perfection.
Special Requests: For more information about timelines or special requests, feel free to contact us directly.

Payment Options

We accept the following payment methods:

Cash
Checks
Satispay

For payments, please provide:

Your Full Name
A Valid ID
Your Phone Number

Privacy Notice: To ensure your safety, we recommend reviewing our Privacy Policy before placing your order. Your personal details will be handled securely and in compliance with our policies.

Delivery and Pick-Up

Delivery and pick-up services are available. Fees and availability depend on your location.

Let Moon Cookies make your next birthday unforgettable—place your order today for high-quality cookies made just for you!